The Nationwide Lottery has apologised to prospects after a “remoted points” have been reported with playslips.
Some punters have acquired incorrect numbers on their tickets when utilizing playslips in outlets resulting from a technically fault.
In a press release, the Nationwide Lottery mentioned “particularly, a small variety of instances have occurred the place numbers that are manually chosen haven’t been included on a ticket, when chosen along with Fast Decide numbers.
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They continued: “In a small variety of such instances the guide choice could not have been entered into the related draw and prospects haven’t been charged for that line.”
They informed prospects that this subject is just affecting sing playslips to buy Combined Play tickets in outlets solely and on-line play is unaffected.
The Nationwide Lottery mentioned their technical groups “proceed to work to id and rectify the difficulty” and gamers ought to ask store workers “in the event that they encounter any problem”.
They reminded gamers to “all the time verify their tickets to make sure that it’s right on the time of buy.”
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